When Omaze, the UK arm of the global fundraising platform, entered a period of hyperscaling, their office needs shifted dramatically. The company’s growth trajectory meant that their existing serviced office provider could no longer accommodate their expanding team, and they faced uncertainty around how many desks they would need moving forward due to their hybrid working model. That’s where we came in.

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Understanding the Challenge

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Omaze’s leadership team knew they needed a new workspace solution—but they weren’t sure what that looked like. The hybrid nature of their work meant that estimating desk requirements was complex. How many people would come in regularly? How would the design and amenities of a space influence attendance? And could they find a space that could grow with them?

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At Found, we understand that workspace decisions go far beyond square footage. Our approach is to not only find office space but to help clients think more strategically about how space influences behaviour, productivity, and company culture.

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Shaping the Brief

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To guide Omaze through their decision-making process, we prepared a comparison of top office space providers and their respective amenities. We presented this to Omaze’s senior leadership team, illustrating how amenities such as wellness rooms, on-site cafes, collaborative areas, and tech-enabled meeting rooms can directly drive employee participation and increase office attendance.

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This insight was critical. It helped Omaze understand that the right space could encourage higher in-person attendance, which in turn would inform how many desks they’d actually need. By showing how space design and amenities influence behaviour, we helped them shape a brief that was more aligned with both their current needs and their projected growth.

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Finding the Right Fit

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Armed with a clearer brief and desk requirement, the next hurdle was availability. Spaces of the size and quality that Omaze needed are rare and often come with long waiting lists. But at Found, we pride ourselves on exploring off-market as well as in-market options. Our deep relationships with senior leadership teams and decision-makers across the London office market gave us an unique advantage.

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We were able to leverage these relationships to negotiate a creative interim solution. While Omaze waited for their new, permanent space to become available, we secured a temporary space in the same building—free of charge. This meant zero disruption to their business, and a seamless transition into their new long-term office.

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A 360° Solution

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Found isn’t just a broker—we’re a partner. In addition to securing the space, we introduced Omaze to feedback from our design partners to help them create a workspace tailored to their culture and working style. Whether it was collaborative zones for brainstorming, quiet corners for focused work, or meeting rooms with robust tech, we ensured their new space could support their team now and in the future. We then proceeded to introduce them to removals and furniture partners.

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The Value of Long-Term Partnership

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Our relationship with Omaze didn’t end the day they moved in. As with all our clients, we maintain ongoing relationships to ensure their space continues to meet their needs. Whether it's growth planning, redesign consultation, or future moves, Found remains an embedded part of their workspace strategy.

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Key Takeaways

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• Strategic insight matters. We helped Omaze make better decisions by showing how amenities influence attendance and engagement.
• Access is everything. Our close relationships with office providers allowed us to bypass traditional waitlists and secure an interim solution at no extra cost.
• We’re more than brokers. Found is a 360° partner—from search and negotiation to design and fit-out.
• We build lasting relationships. We continue to work with Omaze as their needs evolve.

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If you’re scaling fast and unsure of what your workspace needs to look like, Found can guide you through it. With data-driven insight, unrivalled market access, and a network of top-tier suppliers, we’ll find a space that works—not just today, but for the long term.

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