PPL, a fast-scaling company in the insurance space partly owned by Lloyd’s of London, found themselves at a critical junction. Based in a WeWork at Minster Court, they were entering a period of rapid growth that demanded a rethink of their workplace strategy. The serviced model that had suited them in the early stages of their business was now beginning to show its limitations—particularly in terms of space, identity, and long-term flexibility.
At the same time, there was pressure to move into a Lloyd’s of London-owned building to align more closely with their shareholder base. But this idea came with risk: such a move would have been deeply unpopular with the team and could have resulted in unwanted staff turnover.
That’s where Found came in.
From uncertainty to clarity
PPL’s senior leadership team were unsure what their options were outside of the traditional corporate real estate world they knew. They had no defined brief, no real knowledge of what was out there—and no internal resource dedicated to managing the complexities of a commercial property search.
Our first step was education. We took the time to walk them through how the London office market works today—what different models exist (serviced, managed, leased), what each offers in terms of flexibility, branding, and day-to-day management, and what that means for a company in a period of rapid change.
We then curated a tour of different space types across Central London so they could see, touch, and feel the possibilities for themselves. From fully fitted traditional leaseholds to managed spaces with bespoke build-outs, to plug-and-play serviced options, the range of options helped them quickly identify what they did—and didn’t—want.
A smart solution: 99 Bishopsgate with Landmark
It became clear through the process that, while PPL were outgrowing their current setup, they weren’t yet in a position to take on the operational overhead of a traditionally leased office. They needed flexibility, simplicity, and room to grow—without taking on the hassle of fit-outs, facilities management, or long-term commitments.
They ultimately chose the top floor at 99 Bishopsgate, a high-quality Landmark-operated space offering excellent views, ample natural light, and a layout that gave them presence and privacy within a shared environment. This solution gave them the professional upgrade they were looking for, without compromising the agility that had helped them scale so far.
Why this matters
This project highlights a critical truth for growing businesses: knowing your options is everything.
Had PPL gone directly into a more rigid or traditional space, they may have faced internal dissatisfaction and unnecessary costs. By working with Found, they were able to explore the full range of office solutions and make a decision that worked not just for leadership—but for the entire team.
At Found, we take the time to understand our clients on a deeper level. It’s never about ticking boxes or filling square footage—it’s about finding the right environment for the way your business works today, and where it’s headed next.
Key Takeaway
When your business is growing, your space needs grow too—but not always in obvious ways. Speaking to an expert broker like Found helps you understand what’s really out there, what suits your business, and what will help you scale without compromise. Education, guidance, and partnership are the foundation of every great office move—and that’s what we bring to every client.