How We Helped Global Travel App 'Hopper' Roll Out Their Global Workspace Plans

Catherine
Hopper

The Challenge

Hopper’s fast-growing, globally distributed teams needed office space across multiple countries. One internal stakeholder—whose remit extended far beyond real estate—was trying to coordinate everything, resulting in a fragmented, ad-hoc process. Requirements varied widely by region and weren’t clearly defined, and unfamiliar labour and workplace rules (e.g., in Argentina) created unforeseen risk and delays.

The Solution

Found The Space became Hopper’s global real estate partner, building a scalable “workplace scheme” that mirrors Hopper’s US office experience and can be rolled out anywhere. We leveraged relationships with global providers (e.g., WeWork) to secure consistent, flexible solutions while tailoring each site to local norms and regulations. We acted as Hopper’s on-the-ground extension—clarifying team needs, standardising specs, and handling compliance, admin, and logistics country by country.

Rollout & Impact

  • 25+ regional teams placed in the right spaces for their workstyle—from 2–5 person suites and coworking-only setups to 25+ person offices.

  • Consistent standards globally, with regional nuances addressed (e.g., workplace laws and set-up requirements in Argentina vs. Europe/USA).

  • A clear, repeatable process that removes internal bottlenecks and keeps teams focused on building Hopper.

Ongoing Partnership

We continue to manage expansions and renewals worldwide. Hopper routes new requirements directly to us; we scope, source, negotiate, and deliver—acting as a single, trusted partner for all commercial real estate needs.

Why a Broker Matters (Hopper’s 3-fold benefit)

  1. Global access & leverage: Our provider relationships accelerated openings and improved terms across markets.

  2. Local expertise, everywhere: We’re the boots on the ground in territories where Hopper had limited experience.

  3. End-to-end execution: We handle the admin and logistics that get overlooked—like entity set-up nuances and local workplace laws—so teams can move in smoothly.

Takeaway

For companies scaling internationally, a specialised broker is the most effective path to finding and managing office space at global scale—delivering speed, consistency, and compliance while freeing internal teams to focus on the business.

Hopper

International

"Thanks to Josh for his extreme availability and being so friendly. He understands our needs well and saves us precious time. Found is a great partner in our global expansion!"

July 30, 2024

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